Why do you have the Anna Griffin Super Sale?
The Super Sale is an event that we hold each year to say thank you to all of our wonderful fans! It is an exclusive opportunity to get your hands on discontinued Anna Griffin crafting collections at their absolute lowest prices ever. Some of the items are first quality excess inventory, but others are returns from customers like you. Please note that product configurations may vary from original format. All items are sold as is, no returns or replacements.
When will this year’s Super Sale take place?
The Super Sale begins Tuesday, February 12th at 9am EST, and will run through Wednesday, February 13th at 9am EST (or while supplies last). The timing ensures that we have ample customer service on hand, and ensures that our West Coast fans are able to shop at a decent hour!
Where is the sale hosted?
Right before the sale begins, we will send out an email newsletter with the link that you will need to start shopping. We will post the same link on our social media networks. If you are not signed up for our email newsletter, visit www.annagriffin.com and enter your email address at the bottom of our home page in the box provided.
What do I need to do to participate?
To participate in the sale, you will need a valid form of payment. The Amazon payment process is optional, but it is the recommended solution for the fastest checkout. You will also be able to pay by credit card directly. If you are not already registered for a free Amazon account, and would like one you can SIGN UP HERE. You can set up your billing address, shipping address and form of payment in advance so checkout is easy peasy on Super Sale day!
Why do you use Amazon?
This is the fifth year that we have used Amazon to facilitate the sale, and it allows everything to run smoothly. Amazon handles flash sales each and every day, and they have partnered with Shopify to bring us an even better Super Sale experience. Hooray!
What are the shipping charges associated with my purchases?
We are offering free shipping on all orders over $75. All orders under $75 will incur a flat rate shipping charge of $6.95. Please do not place multiple orders! Customers cannot combine orders after they have been placed to get free shipping after the sale is over.
What service do you use to ship my items?
We will ship all Super Sale orders via UPS Ground, FedEx Ground, or USPS (whichever is the lowest cost for your order) to ensure timely delivery and provide you up-to-date tracking information. We will provide a tracking number to you.
I participated in the sale last year, and items were removed from my cart before I had a chance to purchase. How can I avoid this?
Unfortunately, many of the items featured in the sale are available in very limited quantities. If you place one of these items in your cart and continue shopping, the item may sell out during that time and will consequently be removed from your cart. The Super Sale follows the same rules as the Amazon.com site, where items must be purchased and checkout must be completed before that item is reserved.
Do you ship internationally for the Super Sale?
We do not. Super Sale items may only be purchased by customers in the U.S.
Will I receive a free gift with my purchase?
A free gift is included for orders of $50 or more. Limit one free gift per customer. The free gift cannot be returned or exchanged.
How long will it take to receive my order?
Your order will ship and arrive in 3-4 weeks. It give us time to organize all the shipments after the sale and deliver most orders before the expected delivery date.
Can I make returns?
Items purchased in the Super Sale cannot be returned or exchanged for any reason. Please note that product configurations may vary from original format. Please remember that many items are not 1st quality, so we cannot guarantee contents or condition of the products.